Shipping Information

All orders are shipped from Texas USA in USPS Flat Rate boxes and delivered by your local postal service. We use air and ground service with tracking and insurance (available for most locations). Shipping times vary depending on your exact location.

USA / Canada: 7-10 business days

Rest of the world: 7-20 business days

Customs processing may add further delays.

We are not responsible for any other fees such as taxes and duty collected at the time of delivery. Please contact your local customs offices for more information.

Return Information

We hope you are delighted with every item you purchase from Fossil Bluff. If you do need to return an item to us please note the following policies before starting the return process.

You may return most items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

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